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DOD / VA Pharmacy Returns Services

DOD pharmacy returns

Your staff is busy enough without having to worry about returning expired and recalled pharmaceuticals. We can take this off your plate. Pharma Logistics is the low-cost returns provider for the Department of Defense / VA Health System. We’ll handle all of your returns, keeping your pharmacy compliant with the OIG, DEA and EPA. Plus, we make the whole process easy for you with 3-Step Returns.

Pharma Logistics has 15 years of experience handling controlled substances and compliance documentation. Our competence and outstanding service record won us a contract with the DOD pharmaceutical reverse distribution program in 2009, and we’ve been proudly serving this segment ever since. See more reasons Why Pharma Logistics is the vendor of choice for the DOD / VA Health System!

Pickup Service

With more than 100 hours of training, your bonded service rep will take care of everything:

  • Removal of any products you can’t dispense

  • Walking your shelves to make sure no expired products are left

  • Controlled substance inventories

  • Legend and OTC inventories

  • DEA Form 222 completion

  • In-person account summaries to keep you informed

Box-and-Ship Service

If you prefer to box and ship us your unsalable products, we provide the following:

  • Prepaid UPS shipping labels

  • Tamper-proof bags

  • DEA 222 Request Forms

  • Schedules III–V inventory forms

  • E-mailed account summaries to keep you informed

Included with Both Services

  • Line-by-line auditing to ensure you receive maximum credit

  • 24/7 online access to your account through our Payback™ returns management solution

  • 100% accuracy due to careful processing and a paperless system

  • Follow-up with manufacturers to expedite credits

  • Orderly storage of your indated products and prompt processing as they expire

  • Proper disposal of nonreturnable products, hazardous and nonhazardous

Accepted Products

We’ll take any pharmaceutical product you can’t dispense. We’ll help you figure out what’s returnable for credit and what’s not.

We're DOD / VA-Approved

Pharma Logistics is the low-cost returns provider for the DOD / VA.

What You Need to Know

Other reverse distributors issue credit upfront but don’t check to make sure you get what you’re owed. We do it the right way at Pharma Logistics. Get the details from President Michael Zaccaro.

Moving to Pharma Logistics is one of the best moves I have made. The credits come faster than I thought possible. If you are not quite happy with the service you are getting, and are a bit concerned about switching companies, I would say try Pharma Logistics. I think you will be surprised.

Carl Whittemore
Pharmacy Purchasing Coordinator
Faxton St. Luke’s Heathcare

Pharma Logistics: You have removed the chaos from outdated pharmaceutical returns and turned it into a state-of-the-art system, providing choices of detail and cost with minimal pharmacy staff involvement.

Sandra Yadouga
Director of Pharmacy
Barnes-Kasson Hospital

This has been an outstanding service addition for our staff. It has saved us both time and money, which are very valuable in today’s economy. Keep up the good work. Thank you!

Doug Bennett
Director of Pharmacy
Coshocton County Memorial Hospital