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Hospital Pharmacy Returns Services

hospital pharmacy returns

Pharmaceutical returns can be a huge burden, causing hours of frustration and headaches for your staff. Let Pharma Logistics take the load off! When you use our services, your pharmacy will stay compliant and your team can stay focused on patients. We make the whole process easy for you with 3-Step Returns.

Pharma Logistics has years of experience handling pharmaceutical returns, including controlled substances. We serve thousands of hospitals every quarter, and 97% of them renew their service year after year. See Why Pharma Logistics is the vendor of choice for so many hospital pharmacies!

Pickup Service

With more than 100 hours of training, your bonded service rep will take care of everything:

  • Removal of any products you can’t dispense

  • Walking your shelves to make sure no expired products are left

  • Controlled substance inventories

  • Legend and OTC inventories

  • DEA Form 222 completion

  • In-person account summaries to keep you informed

Box-and-Ship Service

If you prefer to box and ship us your unsalable products, we provide the following:

  • Prepaid UPS shipping labels

  • Tamper-proof bags

  • DEA 222 Request Forms

  • Schedules III–V inventory forms

  • E-mailed account summaries to keep you informed

Included with Both Services

  • Line-by-line auditing to ensure you receive maximum credit

  • 24/7 online access to your account through our Payback™ returns management solution

  • 100% accuracy due to careful processing and a paperless system

  • Follow-up with manufacturers to expedite credits

  • Orderly storage of your indated products and prompt processing as they expire

  • Proper disposal of nonreturnable products, hazardous and nonhazardous

Accepted Products

We’ll take any pharmaceutical product you can’t dispense. We’ll help you figure out what’s returnable for credit and what’s not.

We're GPO-Approved

Most GPOs work with Pharma Logistics, making it easy for you to work with us, too.

What You Need to Know

Don’t risk losing your pharmacy operating license. Pharma Logistics can help. Get the details from President Michael Zaccaro.

Moving to Pharma Logistics is one of the best moves I have made. The credits come faster than I thought possible. If you are not quite happy with the service you are getting, and are a bit concerned about switching companies, I would say try Pharma Logistics. I think you will be surprised.

Carl Whittemore
Pharmacy Purchasing Coordinator
Faxton St. Luke’s Heathcare

Pharma Logistics: You have removed the chaos from outdated pharmaceutical returns and turned it into a state-of-the-art system, providing choices of detail and cost with minimal pharmacy staff involvement.

Sandra Yadouga
Director of Pharmacy
Barnes-Kasson Hospital

This has been an outstanding service addition for our staff. It has saved us both time and money, which are very valuable in today’s economy. Keep up the good work. Thank you!

Doug Bennett
Director of Pharmacy
Coshocton County Memorial Hospital