Why Pharma Logistics?

Founded in 1996 by Michael Zaccaro, Pharma Logistics is a pharmaceutical returns company dedicated to client-focused service. Our mission is to make the returns process as easy as possible for our clients. Our superior service has earned the trust of a broad range of clients, including hospital pharmacies, the VA Health System, Department of Defense, independent pharmacies, pharmacy chains and physicians’ offices.


We built our business and value on: Compliance Return on Investment Technology Service


Return $10B back into the healthcare supply chain by 2025.


Help our clients maintain compliance and improve cash flow through pharmaceutical returns while making a positive impact on the environment and reducing risk to the public.

At Pharma Logistics we focus solely on pharmaceutical reverse distribution. Whether you need to get your credits more quickly, are looking for a convenient way to ship your expired drugs, or would like more visibility into your returned products, Pharma Logistics delivers. Our Rapid Credit, Onsite, and Box and Ship services ensure hospital and pharmacy organizations can optimize inventory and supply chain, remain compliant, and boost their return on investment.


We never want to do something just because its the way things have always been done.


We believe there is no such thing as over-communication. Staying connected with one another helps us stay focused on the big picture.


We believe in working hard and going the extra mile. Excellence is our top priority and we seek opportunities for improvement in everything we do.


We are ever evolving. We encourage and embrace new ideas. We learn from past experiences and use those insights to continually improve.


We value openness and honesty because that's what we believe all strong relationships are founded on.


To us, accountability means following through on commitments made. We believe it’s a quality that’s essential to success.


We believe in taking smart risks, thinking outside the box to assist our customers. We question actions inconsistent with our values.


We are broadly knowledgeable about business technology and the reverse distribution industry; we seek to understand our customers’ needs.


We inspire others with our thirst for excellence, we care intensely about helping our customers.


We are ego-less when seeking the best solution for our customers. We make time to help our customers and share information openly and proactively.


As of August 3, 2020, Pharma Logistics moved into a new DEA approved 126,611 square-foot facility that houses the new Pharma Logistics’ corporate office space and fulfillment center where pharmaceutical returns are received and processed.

In addition to maintaining our licenses and regulatory compliance, we self-impose stringent policies to eliminate errors and make the entire process as easy as possible for you. Special practices include:

  • Barcode scanning of NDCs, lot numbers and expiration dates
  • Automated pill counting of all partial bottles
  • Secure handling of your controlled substances, including 24/7 video surveillance
  • Streamlined workflow for prompt job completion
  • Careful sorting and processing of indated products, nonreturnables and hazardous waste
  • Random workstation audits to ensure accuracy

Executive Management Team


Michael Zaccaro
President & CEO


Matthew Clausing
Chief of Staff


Jennifer Dodge
Head of Administration


Navin Gopal
Head of IT


Patrick Ronayne
Head of Accounting


Nick VanHyfte
Head of Service


Manuel Torres
Head of Culture and Team