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Top Challenges for Pharmacy Technicians

October 19, 2018

As a pharmacy technician, you are a key member of the pharmacy team. You’re the friendly face behind the counter. And you’re the detail-oriented team member tracking inventory in the back. In your role, you face many demands that even the most seasoned technicians consider challenging. We understand patient care is at the top of …

Seven Tips for Excellent Customer Service as a Pharmacy Technician

As a pharmacy technician, you’re the engine of the pharmacy. You not only manage inventory, but you’re also the friendly face who takes care of customers when they walk in. You help them get the medications they need in a timely fashion. Your strong organizational and inventory management skills keep your pharmacy healthy on the …

Three Tips for Providing Excellent Service to the Medical Team as a Hospital Pharmacy Technician

Although you don’t operate within a retail environment, as a hospital pharmacy technician, you still provide “customer service.” Unlike retail pharmacy technicians, who serve patients directly, your immediate “customers” are actually the members of the hospital’s medical team: the nurses and doctors whose prescription and medication requests you fulfill every day. Your strong organizational skills …

A Hospital Pharmacy Technician’s Role in Reverse Distribution

As a hospital pharmacy technician, a key function of your job is inventory management. And the pharmaceutical drug return process is an important part of inventory management: The first step in the returns process is clearing your pharmacy’s shelves of expired, damaged, or otherwise unusable inventory. The next step is sending back returnable items to …

Video: Learn How Pharma Logistics Helps Pharmacies

October 9, 2018

To succeed, every pharmacy must optimize the two C’s of building a strong business: cash flow and compliance. With over 20 years of experience, Pharma Logistics has provided reverse distribution services to support pharmacy cash flow—while maintaining airtight legal and regulatory compliance. Learn how you can help improve your customer service with the Pharmacy Technician …

5 Things you need to know about the Pharmaceutical Returns Process

5 Things You Need to Know About the Return Credit Process

August 27, 2018

Many hospitals and pharmacies rely on an outside vendor to handle their reverse pharmaceutical distribution process to garner return credits. But how does that process really work? Pharma Logistics wants to improve visibility into that process by giving you the 5 things you need to know about the return credit process–and find out if you’re …

Is Box and Ship or Onsite Pickup Best for your pharmacy?

What Service is Right for You?

Box and Ship or Onsite Pickup – which return service is best for your pharmacy? With the wide range of reverse distribution services available today, it can be challenging to determine which one is ideal for your pharmacy. Pharma Logistics offers two popular services that make the pharmaceutical returns process easier and more visible. Those …