Downloadable Resources

The KPIs of Reverse Distribution

A pharmaceutical reverse distributor is more than just a service provider who coordinates returns of your pharmacy’s unused or unsalable items. A good reverse distributor is a partner for your pharmacy business: providing data and insights about your pharmaceutical returns and inventory processes to help improve your pharmacy’s inventory management—and ultimately, your bottom line.

To understand how your vendor is performing, you must evaluate key performance indicators (KPIs) such as:

  • Turn Time
  • Collection and Reconciliation Rate
  • Excessive Return Volume
  • Percent of Returnable vs. Non-returnable inventory
  • Pharmacy-Caused Non-returnable
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Rapid Credit Handbook

A Rapid Credit program is a powerful enhancement to reverse distribution services. It offers expedited processing for pharmaceutical product returns with both financial and operational benefits to a pharmacy. This handbook highlights ways to improve your bottom line with Rapid Credit.

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Hospital Pharmacy Technician Handbook

Pharmacy Technicians face many challenges that are tough for even the most seasoned workers. The top challenges—and requirements—of the job fall into two main categories: product knowledge and inventory management. The Pharmacy Technician Handbook covers a number of topics to improve customer service and a number of other issues.

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Pharmacy Technician Handbook

Pharmacy Technician Handbook

Pharmacy Technicians face many challenges that are tough for even the most seasoned workers. The top challenges—and requirements—of the job fall into two main categories: product knowledge and inventory management. The Pharmacy Technician Handbook covers a number of topics to improve customer service and a number of other issues.

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Hospital Pharmacy Guide to Compliance

Hospitals are challenged to play a pivotal role in the nation’s drug supply chain: dispensing medications to the public.  Among the many regulations—state and federal—that govern the activities of dispensing medicine, are three critical laws pertaining to the safety and security of both the general public and industry professionals. These laws pertain to:

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Pharmacy Compliance Handbook

Pharmacy Guide to Compliance

Pharmacies are challenged to play a pivotal role in the nation’s drug supply chain: dispensing medications to the public.  Among the many regulations—state and federal—that govern the activities of dispensing medicine, are three critical laws pertaining to the safety and security of both the general public and industry professionals. These laws pertain to:

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10 Things You Should Know About the New EPA Ruling on Hazardous Waste Materials

The recently passed EPA regulation on hazardous waste pharmaceuticals may have left you with questions on what is considered creditable material vs. non-creditable material. To help you understand the new regulation, we’ve provided an overview of the 10 Things You Should Know About the New EPA Ruling. It answers questions like:

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Guide to USP <800>

Each year, more than 8 million U.S. health care personnel are potentially exposed to hazardous drugs (HDS). The risk is obvious and can lead to serious health issues for you and/or your staff. Considering the potential impact on health and safety, the purpose of USP <800> is to define standards for handling HDs and to help promote patient, worker and environmental protection. It outlines proper requirements, such as:

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USP 800 Checklist

USP <800> Compliance Checklist

This checklist provides an overview of the steps necessary to stay in compliance with USP <800>.

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Downloadable Resources