Pharmaceutical reverse distribution is crucial to remaining compliant. Efficiency and ease of return are essential to a successful pharmaceutical returns program. Every client and location is different, so we offer you return options
Return Options:
All return services are available through our traditional credit program or our Rapid Credit Program.
Whatever option you choose, you will get great customer service and access to the 24/7 online account information and analytics from our real-time Customer Portal. If you are already working with another vendor, moving over to Pharma Logistics is easy no matter what return options you use. We partner with most GPOs and wholesalers to save you more on pharmaceutical returns and make the process easy.
Box and Ship Is Easy and On-Demand
If you prefer to keep outside vendor visits to a minimum you can use our self-serve Box and Ship service to send your unused or expired drugs to Pharma Logistics. You can use our traditional credit program or our Rapid Credit Program. With our Rapid Credit Program, receive credits within 14 days from the day your product arrives at our facility.
To get started, fill out your DEA 222 request forms, put your returns in the box we provide and ship them to us on your own schedule. We’ll take it from there and email you a closing statement. We provide you with:
- Prepaid shipping labels
- Tamper-proof bags
- DEA 222 request forms
Clients served:
Onsite Services Save You Work and Time
When time is of the utmost importance, our Onsite Services free your staff from labor and paperwork to focus on their core duties. Our friendly and knowledgeable local field service representatives take care of everything, from generating all DEA paperwork to preparing your returns shipment. Our Onsite Service is the easiest way for you to stay compliant and collect payment for pharmaceutical returns. Onsite Service is available with our traditional program or our Rapid Credit Program. With our Rapid Credit Program, you can receive credits within 14 days from the day your product arrives at our facility. Plus, you can track every transaction 24/7 via our real-time Client Portal.
“Pharma Logistics has been overwhelmingly easy to work with. They are responsive to questions and provide good communication. This is a completely different experience than in the past with our former vendor. I did not realize things could be so seamless.”
Teresa Ard
Manager, Global Sourcing
Cardinal Health
How to Get Started with Pharma Logistics
Whether you are currently working with a pharmaceutical reverse distribution company or doing all the work yourself, getting started with Pharma Logistics is easy. Just call us at 888.729.7427 or email to plcustomerservice@pharmalogistics.com, and we will make sure you get all the information you need to make the best decision for your pharmacy, practice, hospital or facility. You won’t miss a beat if you would like to move from another vendor to Pharma Logistics, so don’t hesitate to call us.
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