Hospital and IDN

Hospital Reverse Distribution Services
Focused on Ease of Use,

Compliance and Financial Accountability

Trade Classes | Hospital and IDN

Hospital and IDN

Could Your Hospital Benefit from More Efficient Reverse Distribution?

A hospital is no place for guesswork when it comes to data. Demand customizable, line-item reporting and real-time analytics.


Hassle-Free Hospital Pharmaceutical Returns Service

Getting started with Pharma Logistics or switching from another vendor is easy and seamless. Your Customer Advocate will help you choose the services that meet your hospital’s needs and will train you on our Customer Portal.


Save your hospital a significant amount of time and resources by letting us handle the entire expired drug return process.

Our local, bonded, trained and licensed Pharma Logistics representative will come onsite to:

  • Check paperwork and do same-day DEA Form 222 completion
  • Provide in-person account summaries
  • Ensure proper packaging.
  • Prepare shipping for carrier pickup.

Choose from traditional credit or our Rapid Credit Program.

Box and Ship

Keep vendor visits to a minimum and handle your returns on your own schedule. Simply put your unused or expired pharmaceuticals in a box and ship them to us when it is convenient for you—we will take it from there.

We provide you with:

  • Prepaid shipping labels
  • Tamper-proof bags
  • DEA 222 request forms

Choose from traditional credit or our Rapid Credit Program.


RESOURCE: Why Pharma Logistics for Your Hospital
Find out how Pharma Logistics can help solve your hospital's specific reverse distribution challenges. Download Now


Enterprise Reporting

With access to customizable and dynamic enterprise-wide reporting, our online Customer Portal drives process improvements through efficient and effective data reporting tools to help you build business intelligence and make better decisions.

  • Dashboard showing the status of all returns
  • Line-item reporting
  • Data to support compliance and financial reporting.
  • Credit reconciliation
  • Monthly credit disbursement
  • Estimated Return Value (ERV) calculation


PharmaWaste program offers a simple way to properly dispose of your pharmaceutical waste, ensuring compliance with local, state and federal regulations for returns and disposal. Coupled with our reverse distribution services you have a singular solution for all your creditable and non-creditable pharmaceutical products.


Drug Take-Back Program

Drug-Take Back ensures your community has a convenient way to properly dispose of over-the-counter medications, prescription drugs and controlled prescription drugs. Disposal helps to prevent prescription drug abuse, accidental poisoning and environmental hazards such as water contamination.


DSCSA Compliance and Assure-Trak® Compounding Management System

Our partnership with ConsortiEX means easier, more seamless access to supply chain and pharmacy services for your hospital pharmacy. Plus, you can easily apply funds generated by your Pharma Logistics reverse distribution services to pay for your crucial compliance services from ConsortiEX.

Rapid Credit Program

The Pharma Logistics Rapid Credit Program is a powerful prefunded option based on a patented processing system for calculating the estimated return value (ERV) of pharmaceutical products to a high degree of accuracy.

With Rapid Credit, your hospital receives credit within 14 days from the day your product arrives at our facility. The industry standard can be upwards of 12 months. Getting funds back within the month means a boost to your operational budgets.

Available for both Box & Ship and Onsite services, benefits include:

  • Receive your credit faster than through traditional credit programs
  • Boost cash flow and generate reoccurring revenue
  • Upfront payments that help eliminate time spent on reconciliation
  • Accurate, predictive calculations of ERV mean higher prefunded payments
  • The risk of a decrease in the product return value, due to changes in manufacturer policies, is transferred from your pharmacy to Pharma Logistics
  • Online Client Portal for 24/7 data access to dynamic enterprise-wide reporting

Create financial and operational efficiencies for your hospital by enrolling in the Rapid Credit Program now.

Licenses and Compliance

When you trust Pharma Logistics with your pharmaceutical returns, you'll get peace of mind that we meticulously follow all state, local and federal laws to keep your pharmacy, practice, hospital or facility legally compliant. We also stay current with all applicable agency regulations, including DEA, DOT, EPA, JCAHO, FDA, IOSH, OIG, OSHA, and HIPAA.


Our staff receives ongoing training keeping them up-to-date on proper procedures. Rely on us:

  • The industry’s first Verified-Accredited Wholesale (VAWD) Distributor
  • Drug Enforcement Agency license for Schedule II–V
  • Licensed or approved in all 50 states and Puerto Rico
  • Statement on Standards for Attestation Engagements No.16 Type 1 attestation
  • Healthcare Distribution Management Association Returns Task Force member
  • Fully bonded and insured
  • Environmental Protection Agency Large Quantity Generators status
  • Department of Transportation compliant

RESOURCE: Hospital Pharmacy Technician HANDBOOK
Learn to improve compliance and patient service by helping technicians overcome key challenges. Download Now

Pharma Logistics handles a wide variety of products. Accepted products include controlled substances (Schedules II–V), expired drugs, recalled drugs, repackaged products and health and beauty products.

If you are ever in doubt concerning a product, our customer care professionals can advise you.

Accepted Products

  • Controlled substances (Schedules II–V)
  • Expired
  • Indated
  • Recalled
  • Overstocked
  • Over the counter
  • Prescription
  • Health and beauty care products

What We Do NOT Accept

  • Flammable liquids
  • Class 1 drugs (such as heroin, cocaine, ecstasy or marijuana)
  • Medical waste
  • Medical equipment
  • Mercury thermometers
  • Inhalers
  • Sharps (such as needles, syringes, scalpels or lancets)

What Our Clients are Saying

  • "We have had great experiences working with Pharma Logistics. Pharma Logistics’ Field Service Representatives are prompt, work in a timely manner and handle all outdates, including controlled substances. In return, we save time and money by not having to perform this service on our own. We are extremely happy with Pharma Logistics as our reverse distribution vendor and look forward to a continued professional relationship." Darla Schwendeman Pharmacy Buyer Camden-Clark Medical Center
  • “Pharma Logistics continuously provides us with great customer service. Our Field Service Representative is reliable, courteous, and knowledgeable. He handles the entire process, including generating the appropriate paperwork and preparing the returns shipment. The Onsite service from Pharma Logistics saves us time, allowing our staff to focus on their core duties. Breckinridge Memorial Hospital has come to trust Pharma Logistics for precise processing and returning the most credit possible.” Harry Mattingly Director of Pharmacy Breckinridge Memorial Hospital
  • "Pharma Logistics has been overwhelmingly easy to work with. They are responsive to questions and provide good communication. This is a completely different experience than in the past with our former vendor. I did not realize things could be so seamless." Teresa Ard Manager, Global Sourcing Cardinal Health
  • "From on-the-phone customer service to onsite service visits and timely credit disbursement Coulee Community Hospital's experience with Pharma Logistics has been positive and I highly recommend Pharma Logistics." Charla Henke-Brenchley Pharmacy Buyer Coulee Community Hospital
  • "Pharma Logistics has been providing reliable, hassle-free onsite pharmaceutical return services to Wayne County Hospital for approximately 10 years. Their friendly staff ensures proper documentation for return transfers, helps us maintain regulatory compliance, and provides credit in a timely fashion."   Sandra Anderson Director of Pharmacy Wayne County Hospital
  • "The Rapid Credit Program provides a high level of visibility, immediacy, convenience, and upfront value that is not only beneficial to our bottom line but more importantly in our commitment to serve patients with the care, quality and safety they expect of us." Matthew Fink Director, Pharmacy Administration NorthShore University HealthSystem
  • "The transition to Pharma Logistics from another reverse distributor was seamless; we have been very happy with Pharma Logistics' onsite service and the availability of data on the Pharma Logistics' customer portal." Sondra Donald Boone County Hospital Pharmacy Cardinal Health

We're committed to keeping you informed.

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