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Compliant
Return Services

A singular focus on pharmaceutical returns means a deep understanding of changing environments and regulations.

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Rapid
Credit Program

Save time reconciling and get quick payment for credits, within 14 days from the day your product arrives at our facility.

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Online
Analytics

Track your returns and credits in real time, with line-item reporting, 24-7 through our Client Portal.

Focus on providing  your patients
with the care they need.

Your patients depend on you for prescription drugs but administering care is both exacting and time-consuming. Pharma Logistics gets you credits for expired drugs and keeps you compliant with DEA regulations. Let us provide ROI while you concentrate on providing good healthcare.

LEARN MORE ABOUT HOW WE CAN HELP

What Clients are Saying

"We have had great experiences working with Pharma Logistics. Pharma Logistics’ Field Service Representatives are prompt, work in a timely manner and handle all outdates, including controlled substances. In return, we save time and money by not having to perform this service on our own. We are extremely happy with Pharma Logistics as our reverse distribution vendor and look forward to a continued professional relationship."

—Darla Schwendeman
Pharmacy Buyer, Camden-Clark Medical Center

"Pharma Logistics has been providing reliable, hassle-free onsite pharmaceutical return services to Wayne County Hospital for approximately 10 years. Their friendly staff ensures proper documentation for return transfers, helps us maintain regulatory compliance, and provides credit in a timely fashion."

— Sandra Anderson
Director of Pharmacy, Wayne County Hospital

"Pharma Logistics continuously provides us with great customer service. Our Field Service Representative is reliable, courteous, and knowledgeable. He handles the entire process, including generating the appropriate paperwork and preparing the returns shipment. The Onsite service from Pharma Logistics saves us time, allowing our staff to focus on their core duties. Breckinridge Memorial Hospital has come to trust Pharma Logistics for precise processing and returning the most credit possible."

—Harry Mattingly
Director of Pharmacy, Breckinridge Memorial Hospital

"Pharma Logistics has been overwhelmingly easy to work with. They are responsive to questions and provide good communication. This is a completely different experience than in the past with our former vendor. I did not realize things could be so seamless."

—Teresa Ard
Manager, Global Sourcing, Cardinal Health

"The Rapid Credit Program provides a high level of visibility, immediacy, convenience, and upfront value that is not only beneficial to our bottom line but more importantly in our commitment to serve patients with the care, quality and safety they expect of us."

—Matthew Fink
Director, Pharmacy Administration,
NorthShore University HealthSystem

"Pharma Logistics is a refreshing change from our previous service provider. The service level and visibility into the returns process that we have with Pharma Logistics was not available with our previous vendor."

— Claire Arment, Operations Manager, Midwest Family Health

"The transition to Pharma Logistics from another reverse distributor was seamless; we have been very happy with Pharma Logistics' onsite service and the availability of data on the Pharma Logistics' customer portal."

— Sondra Donald, Director of Pharmacy, Boone County Hospital Pharmacy

"From on-the-phone customer service to onsite service visits and timely credit disbursement Coulee Community Hospital's experience with Pharma Logistics has been positive and I highly recommend Pharma Logistics."

— Charla Henke-Brenchley, Pharmacy Buyer, Coulee Community Hospital

We're committed to keeping you compliant.

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24/7 Online Access

Client Portal

  • Returns tracking
  • Credits tracking
  • Data for planning inventory

We're committed to keeping you informed.

KPIs of Business Performance with Your Reverse Distributor

When looking at your business performance in relation to your reverse distributor, you should ask yourself is your business better off than it was before? To answer this question, you can compare your pharmacy’s business performance (with a reverse distributor) to three industry benchmarks:  % Returnable vs Non-returnable  Excessive Return Volume   Pharmacy-Caused Non-returnable   % Returnable/Non-returnable  One …
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KPIs of Vendor Performance: Turn Time, Reconciliation Rate and Collection Rate

A pharmaceutical reverse distributor should be more than just a processor of drug returns. A good reverse distributor should be a partner to your pharmacy. They should provide data and insights about your pharmaceutical returns and inventory processes that help improve your bottom line.  Three key performance indicators (KPIs) of a pharmaceutical reverse distributor include:  Turn …
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How COVID-19 is Affecting Drug Shortages

COVID-19 is having widespread effects on the healthcare industry. From overburdening healthcare facilities to causing hospitals to run out of critical supplies, the novel coronavirus is putting a heavy strain on healthcare providers, doctors, and drug manufacturers across the world. Due to the highly volatile nature of the issue, it’s no surprise that COVID-19 is …
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