ACCOUNTABILITY
We always follow through on our commitments.
We are accountable for our actions.
We look for ways to learn from our mistakes.
We see failure as insight for future decisions.

COMMUNICATION
We listen instead of reacting immediately to understand what’s being said.
We are concise, detailed and articulate in what we say and write.
We treat people with respect, no matter our differences.
We stay calm and keep our poise in stressful situations.

COURAGE
We are comfortable expressing our opinions and standing behind them.
We aren’t afraid to challenge the status quo.
We take smart yet calculated risks.
We ensure our actions are consistent with our values.

CURIOSITY
We actively seek and embrace opportunities to learn something new.
We immerse ourselves in our strategy, market, customers and industry.
We have a fundamental understanding of the reverse distribution industry.
We are excited to contribute in ways that go beyond our specific job titles.

HONESTY
We are known for our candor and directness.
We accept others’ opinions, even if we disagree.
We speak from first-hand experience, not hearsay.
We always take responsibility for our mistakes.

IMPACT
We take pride in our work and accomplishments.
We are reliable co-workers with consistently strong performance.
We focus on great results and help guide others toward the same success.
We avoid analysis paralysis in favor of doing and getting things done.

INNOVATION
We think in terms of continuous, endless improvement.
We challenge prevailing assumptions when warranted.
We actively seek, embrace and propose new ideas.
We keep things simple and streamlined.

JUDGMENT
We make wise decisions in the face of uncertainty.
We look for the root cause, rather than just treating the symptoms.
We think strategically and can clearly explain our plans.
We smartly prioritize what should be done now and what can wait.

PASSION
We inspire each other with our enthusiasm.
We are invested in Pharma Logistics’ future and care about its success.
We look for ways to celebrate each other’s wins.
We are tenacious in our pursuit of excellence.

SELFLESSNESS
We put the interests of the company ahead of our own.
We don’t let our egos influence our search for the best ideas.
We make time to help our colleagues.
We share information openly and proactively.